Blackbaud Sphere Idea Bank

How does it work?
1. Sphere users submit their ideas.
2. The community discusses and votes for ideas
3. The best ideas bubble up to the top.
4. Product Management reviews the best ideas for placement on the Sphere product road map

**Please be as descriptive as possible and tell us how the idea would benefit your organization.

**For product support and/or to log a defect please contact Blackbaud Customer Support https://www.blackbaud.com/support/support.aspx

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  1. allow FAF/Sphere accounts have the ability to allow their participants that use FAF from year to year to be able to reuse friendly URL's.

    We have a URL that we use every year for our walk but each year is a new and different year and currently people that use a friendly URL one year are unable to use it the next year because it is attached to the previous year. Example: www.aidswalkcharlotte.org/redpumpcharlotte - last time she used it was in 2010 and now I have to have support release it. I am even fine with doing it myself which currently I do not have the ability.

    72 votes
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      under review  ·  0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
    • 125 votes
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        under review  ·  2 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
      • Seperate a registration from a donation made during the registration process

        Allow it to be credited to other teams/participants.
        Also allow registrations to be turned into donations and the reverse

        336 votes
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          under review  ·  6 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
        • End of the Year PDF receipt

          It would be nice if we could email our donors an end of the year PDF receit they could use to report on their tax returns

          184 votes
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            under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow monthly donors to update their credit cards

            Give donors/monthly donors the ability to update their credit card information online

            202 votes
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              under review  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow copied events the ability to keep custom reports from past years.

              I copy an event from year-to-year. Everything copies except for custom reports I make. It would be nice if they copied year-to-year as well because then all I would have to do is enter in the new Event ID. It's sort of a pain to do them every single year and I don't think there's an easy way to do it besides manually entering all of the information in.

              59 votes
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                under review  ·  1 comment  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow both individual and organization registrations and donations on FAF forms

                Currently organizations are not able to register or make donations through FAF. A custom field must be created to track the organization name, but an individual record is then created in the CRM causing tracking, receipting, and reporting issues. In addition when this is brought into Raiser's Edge through the RE/Sphere Connector is does create an organization record in RE but the contact information is not brought over or linked as a relationship to the organization.

                145 votes
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                  under review  ·  6 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                • merge field for total donor contribution

                  It would be great to have a merge field with email campaigns that would bring in the donor's gift amount (total contribution amount). When I look under Website Info > Event Text > and under our Donation Confirmation section... I see a Total Contribution Amount field that is pulled in from the EventField section. It would ideal if the same field was located in the email content section under Event Fields.

                  15 votes
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                    under review  ·  0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow Photo/Video saving used in prior years

                    Find a way to save the photos/images that people download for their personal pages so it is easier for them to set up their pages the following year

                    94 votes
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                      under review  ·  2 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                    • FAF - add feature to "exclude" emailing people that have donated

                      Today, you have to run a manual report of who has donated, then export that and then click email us and manually "not check" the people that have donated, so you don't "spam" donors after they've donated.....
                      This is another onerous process that makes users not want to use the email tool.

                      13 votes
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                        under review  ·  0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                      • update the "Email History Log" so it displays each message, the type of message sent, and the email recipient.

                        One of our Thon/FAF participants asked where in her headquarters she could look to see what e-mail messages she had sent to whom and what type of message was it: a solicitation or a thank you? She explained what it looked like in NetCommunity and I assumed Sphere would at least match, if not beat out, the functionality. So, we logged into her personal headquarters and sure enough -- nothing! We navigated to the Email Messages log that lists the messages she sent, however, it doesn't say what type of message it was and what the message was. Please change…

                        145 votes
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                          under review  ·  3 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to create unique email confirmations/auto response (to donation/registrations) based on defined criteria

                          Merged with this several ideas about having the option to send different email confirmations. Please add your ideas on this topic by commenting

                          1. Based on language preference. Allow the confirmation to be in the language preferred by the donor/registrant

                          2 . Based on designation. Each donation form can have several designations that donors choose from. But the form currently has only one email confirmation that has to be generic enough to fit any designation donors had chosen. This is far from ideal so it would be good to have the ability to create an email confirmation for each designation…

                          163 votes
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                            under review  ·  6 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                          • Create a barcode generator that can be sent to each event registrant and scanned at entrance to events.

                            A barcode generator would make registration for events so much easier. We would no longer have to run around with ridiculously long registration sheets or capture peoples information at the door while they impatiently wait in long lines. This feature, a barcode generator and scanner which could be purchased by blackbaud users, would serve as both a fast and easy registration method and a perfect way of recording attendance.

                            Each participant would receive a ticket with a unique code through email at date of purchase that they would bring with them to the event. When scanned, the barcode would be…

                            51 votes
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                              under review  ·  4 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                            • Separate out PDF receipts from confirmations.

                              Separate out PDF receipts from confirmations and place them in a Receipts tab in the users' HQ's. This way users can get access to receipts anytime without being restricted to the confirmation email. Eliminates the need to regenerate the confirmation email if the receipt is all that is asked for.

                              12 votes
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                                under review  ·  1 comment  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                              • Exposed more fields Control > Reports > People > New Thon Team Report

                                Exposed more fields in the "New Thon Team Report" that are available in the initiative level report called People: All Teams report.
                                Example: # of Emails Sent, story personalized, etc.

                                38 votes
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                                  0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow a way to prevent objectionable content on Participant pages in FAF

                                  For some organizations it would be nice if there was some sort of way to login to a participant page from the Sphere event admin side to view/edit objectionable content (text/images) or if Sphere FAF events had a foul language/dirty word filter that prevented objectionable content.

                                  31 votes
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                                    under review  ·  1 comment  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                  • General Donation form donations can be credited to a particular event, team or participant.

                                    Currently if a constituent or sponsor makes a donation through the General Donation form, it does not get credited to a particular event, team or participant. We can back it out on our end and credit it if we have to, but only cash and checks, not credit cards. Especially for larger donations this can be problematic as the money is not being directed to the appropriate event, team or participant. As we also often donate a portion of the net proceeds from our events to hospitals and research centers for brain tumor research and clinical trials, this amount should…

                                    7 votes
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                                      under review  ·  0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow tribute records in Raiser's Edge to be automatically linked or created when processing tribute donations from Sphere

                                      Currently the process for getting these transactions into RE is very manual – numerous steps to search for each tribute one by one, create the tribute recipients record, etc. In addition to the manual time needed, tributes often are filled out by the donor like this - In memory of: my brother. This then creates a record in RE named “my brother” resulting in junk records in the database. There needs to be options to link/create these tribute records automatically as well as linking all tribute gifts to a "default" tribute record for organizations that do not want to create…

                                      43 votes
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                                        under review  ·  2 comments  ·  RE Connector  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add photo size increase (recently released) to apply to the Group Pages as well

                                        The recently released photo size increase only applied to the personal and team pages. We would love to have it included as an enhancement to the Group/Company Pages.

                                        59 votes
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                                          under review  ·  0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Create a Sphere Admin Dashboard that's fully customizeable

                                          Would allow Sphere admin users to manage the use of Sphere more efficiently

                                          25 votes
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                                            under review  ·  0 comments  ·  Usability Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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