Blackbaud Sphere Idea Bank

How does it work?
1. Sphere users submit their ideas.
2. The community discusses and votes for ideas
3. The best ideas bubble up to the top.
4. Product Management reviews the best ideas for placement on the Sphere product road map

**Please be as descriptive as possible and tell us how the idea would benefit your organization.

**For product support and/or to log a defect please contact Blackbaud Customer Support https://www.blackbaud.com/support/support.aspx

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  1. Be able to add a custom field to the ‘Current Event' and 'Past Event' Donation Statistics report.

    Currently the fields for these reports on the HQ participants page cannot be altered to include additional fields. I would like to be able to add a Notes field but can't.

    3 votes
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      0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
    • Fix mobile donation form to include gift on behalf of company

      It seems that when the mobile form was created it did not inherent the same options as the desktop form. There is no option on the mobile form to activate gift on behalf a company. You can activate company name but I am unsure if it works the same way as the function in the desktop form.

      1 vote
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        0 comments  ·  Apps/Mobile  ·  Flag idea as inappropriate…  ·  Admin →
      • matching gift pledges

        We use FAF's Kinterathons for our bowling events. These events are in collaboration with many businesses who match their employee's gifts.

        As a result we have hundreds, if not thousands of matching gift pledges that we have to add to Sphere to reflect funds raised.

        Currently the only way to do so is manually, there is no import, Connector or other solution.

        Could you create a solution to add this in Sphere? It's ridiculously time consuming.

        3 votes
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          0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
        • A way to embed a registration form on a non blackbaud website and not through a c link much like embeding a youtube video on a website

          A way to embed a registration form on a non blackbaud website and not through a c link much like embeding a youtube video on a website

          3 votes
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            0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
          • add a link to view all solo riders beside the link to view all teams

            Add a link to view all solo riders near the link to view all teams.

            1 vote
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              0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
            • Make it easy for a donor to round up their donation to include BS and CC fees on walk events

              We find that donors supporting walkers are willing to pay the web site fees when sponsoring a walker - this should be on the donation page for the donor as an easy process that automatically calculates when the gift is made. Is this possible?

              1 vote
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                0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
              • Simplifying the registration process

                A number of participants suggested the following:

                Some have expressed reservations about the registration process. Their feedback is that the option “Register Multiple People” is not read, as it is listed third. Ideally, the registration page should have two options and be a two-step process:
                1. Start a Team
                2. Join a Team

                Then, after clicking “Start a Team”, it would be nice to have a page that lists two more options:

                1. Register just yourself
                2. Register multiple people

                1 vote
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                  0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                • Create a report that shows how much a company has raised online and offline.

                  This report should show all of the money that is credited towards the company, which includes personal donations to participants, general team donations and general company donatons. It should also be able to specify what money was made online and offline. That way, we (the administrators) can double check this with our Accounts Payable to make sure we are reporting a correct total of what was given online versus entered on the website as an offline donation.

                  2 votes
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                    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add Ecommerce Report under the Control --> Reports section.

                    Currently if you want to run an ecommerce report you would need to go to kintera thon, select your event name, go to reports and then run whatever ecommerce report you need.

                    However if you need 1 report that pulls ALL ecommerce information from each of your events via Control -> Reports this option is not there. Only Registrants and Sponsors (and a few other misc. reports).

                    This feature will help save time in generating reports for all events as it will allow you to pull the columns you need and generate the report once as opposed to having to…

                    3 votes
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                      0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make auto-responders for team captains customizable. They need different information than regular participants.

                      Team captains need different information that regular participants. Currently, you can't send a separate auto-responder to team captains that sign up. Additionally, you can't change the autoresponder that team captains receive when a participant joins their team.

                      1 vote
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                        0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                      • allow the option for choose/add columns when registering participants through single registry entry.

                        Please allow the option for choose/add columns when registering participants through single registry entry.

                        When there are multiple records for a single participant, I would like to see the a "modified date" or "log in" date in the columns presented when searching for the previous participant. This would eliminate the time in what would be needed to click the last name of each multiple record that appears then looking at their Activities section.

                        Thanks!

                        3 votes
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                          0 comments  ·  Sphere Admin  ·  Flag idea as inappropriate…  ·  Admin →
                        • Offer the chance to issue refunds to registration late fees.

                          Some of our events impose a late fee if you register after a certain date. There were some instances due to server issues or perhaps user error, the participant could not register in time and received a late fee. If the site was down a participant should not have to be penalized for a late registration, even though the dates are indicated on the website. It would be incredibly helpful to issue a partial refund to the participant that would remove the late fee without having to issue a FULL refund. Often the participant gets upset that we need to…

                          3 votes
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                            0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                          • Fix the preview function in Customize Forms

                            After editing and re-editing several forms (and finding only half the changes stuck, but that's an issue for another day), a customer service rep told me not to rely on the preview function in Customize Forms because it doesn't work, and that instead I should go into the live site and view forms.

                            Please, either disable the preview function or fix it, because not knowing this bit of information just cost me two hours. Really unacceptable.

                            6 votes
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                              0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
                            • Do complete usability testing on all aspects of Sphere.

                              Using Sphere is a frustrating, maddening experience. It's difficult to remember where things are, even when you are using it every day, because there isn't a logical structure to how it's organizes. Like things are stored in different places. Save buttons are hard to find. Shortcuts change and lead to different views depending on how you enter a space. It only works in some versions of IE, so you can't use it on a Mac at all. I have to chat every day, sometimes two or three times, just to figure out how to do something I've done several times…

                              3 votes
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                                0 comments  ·  Usability Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Pop up box suggesting Safari users update their browser or switch to a different browser to view the donation form properly

                                If someone is viewing our donation form from Safari, especially on an older version, it does not display correctly and no donation can be made. It would be nice if they were prompted with a message like, "To view this donation form correctly, please update your browser to the most current version or switch to Firefox, Internet Explorer, or Chrome."

                                1 vote
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                                  0 comments  ·  Browsers  ·  Flag idea as inappropriate…  ·  Admin →
                                • integrate with Salesforce. My company is moving over and Sphere is one of the things that doesnt connect data with it.

                                  Have salesforce and Sphere link with each other and pull my data in from my sphere events. Salesforce is the top company is CRM and I think it would be beneficial to have a relationship with them.

                                  3 votes
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                                    0 comments  ·  Data  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Modern interface design update.

                                    As a back end designer in my organization, it would be amazing to see an update to Sphere's user interface, icons & buttons to a more modern CMS design, especially within the content/code creation section.

                                    3 votes
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                                      0 comments  ·  CMS  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                        0 comments  ·  Sphere Admin  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Show entire gift amount on recurring gift confirmation emails

                                        We would like the ability to show the entire gift amount on confirmation emails for anyone making a recurring donation. Currently the user only sees the monthly amount they have been charged. thank you

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow a thermometer option for single step donation pages

                                          Single Step Donation Pages often have a goal and a thermometer option would be super effective. Even an honor roll option.

                                          7 votes
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                                            0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
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