Blackbaud Sphere Idea Bank

How does it work?
1. Sphere users submit their ideas.
2. The community discusses and votes for ideas
3. The best ideas bubble up to the top.
4. Product Management reviews the best ideas for placement on the Sphere product road map

**Please be as descriptive as possible and tell us how the idea would benefit your organization.

**For product support and/or to log a defect please contact Blackbaud Customer Support https://www.blackbaud.com/support/support.aspx

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  1. Seperate a registration from a donation made during the registration process

    Allow it to be credited to other teams/participants.
    Also allow registrations to be turned into donations and the reverse

    336 votes
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      under review  ·  6 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow visitors to view a list of all thon event participants rather than just being able to search for 1 individual by initial.

      Visitors to the event want to see a full listing of all participants and may end up donating to more than 1 person if they could see all the names. I like that we can click "more" in the

      151 votes
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      • update the "Email History Log" so it displays each message, the type of message sent, and the email recipient.

        One of our Thon/FAF participants asked where in her headquarters she could look to see what e-mail messages she had sent to whom and what type of message was it: a solicitation or a thank you? She explained what it looked like in NetCommunity and I assumed Sphere would at least match, if not beat out, the functionality. So, we logged into her personal headquarters and sure enough -- nothing! We navigated to the Email Messages log that lists the messages she sent, however, it doesn't say what type of message it was and what the message was. Please change…

        145 votes
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          under review  ·  3 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow both individual and organization registrations and donations on FAF forms

          Currently organizations are not able to register or make donations through FAF. A custom field must be created to track the organization name, but an individual record is then created in the CRM causing tracking, receipting, and reporting issues. In addition when this is brought into Raiser's Edge through the RE/Sphere Connector is does create an organization record in RE but the contact information is not brought over or linked as a relationship to the organization.

          145 votes
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            under review  ·  6 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
          • Include functionality to allow users to donate the transaction fees in addition to their gift.

            A competitor's product allows donors to add on to their donation the amount of the credit card and processing fees - it increases giving and allows us to lower our costs.

            140 votes
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              1 comment  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
            • 125 votes
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                under review  ·  2 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
              • Create a toggle for donors that are companies, so they are not required to enter a contact first and last name

                Right now, when companies make an online donation, the Kintera site requires they fill out first and last name contact info which causes confusion. Plus, when the receipt is issued, the individual's name appears on the receipt when it is a company donation.

                Please see the below link. Run for the Cure has a toggle on their donor information section that changes the info boxes based on whether the donor is an individual or a company. This sort of feature would be most helpful.

                https://secure3.convio.net/cbcf/site/Donation2?idb=511732576&df_id=1605&1605.donation=form1&FR_ID=1400&PROXY_ID=1733195&PROXY_TYPE=20&JServSessionIdr004=besn7mdgn4.app339a

                102 votes
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                  5 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow a way to enter multiple event dates for events

                  Some of our events that cover large areas have multiple event sites with multiple event dates. It would be great if BB could add fields or a way to designate that the event has multiple event dates and what those event dates are, along with the location. More and more of our large events are having multiple event dates and locations. It would be great to be able to indicate this in Blackbaud.

                  95 votes
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                    5 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow Photo/Video saving used in prior years

                    Find a way to save the photos/images that people download for their personal pages so it is easier for them to set up their pages the following year

                    94 votes
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                      under review  ·  2 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                    • allow FAF/Sphere accounts have the ability to allow their participants that use FAF from year to year to be able to reuse friendly URL's.

                      We have a URL that we use every year for our walk but each year is a new and different year and currently people that use a friendly URL one year are unable to use it the next year because it is attached to the previous year. Example: www.aidswalkcharlotte.org/redpumpcharlotte - last time she used it was in 2010 and now I have to have support release it. I am even fine with doing it myself which currently I do not have the ability.

                      72 votes
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                        under review  ·  0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                      • FAF - the login/create new account page - needs revising

                        I find the user experience of the new FAF registration login page to be a bit confusing.

                        https://www.kintera.org/faf/reg_new/registerPre.asp?ievent=1024199&lis=1&teamAction=none

                        My eye is drawn to the "create an account" form and not the instructions at the top of the page. The instructions are also a little difficult to follow since "click here" and "Can't remember your username and/or password" all run together in one line.

                        As a returning user I would not notice that I need to "click here" to login with my account information and the instructions: "Please fill out the form below" make the form seem mandatory.

                        It would help…

                        68 votes
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                          started  ·  2 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow financial transactions to be reallocated to different fundraising participants, designations, funds, etc regardless of source

                          Currently if a transaction is entered by a supporter in the wrong place on the website (ie a supporter uses a general donation form when the donation SHOULD have been made through a participant’s fundraising page) organizations must refund this transaction and ask the donor to make the gift again.  In addition many offline transactions (checks) are entered into the system only to later have the supporter indicate the money should be payment for an event registration or should be allocated to a fundraising participant – again these must be deleted and re-entered.

                          61 votes
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                            2 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow more customization for FAF Navigation on the left side

                            When addding custom links, it would be helpful to be able to move the items from section to section, not just up and down in one section.

                            60 votes
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                            • Add photo size increase (recently released) to apply to the Group Pages as well

                              The recently released photo size increase only applied to the personal and team pages. We would love to have it included as an enhancement to the Group/Company Pages.

                              59 votes
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                                under review  ·  0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow copied events the ability to keep custom reports from past years.

                                I copy an event from year-to-year. Everything copies except for custom reports I make. It would be nice if they copied year-to-year as well because then all I would have to do is enter in the new Event ID. It's sort of a pain to do them every single year and I don't think there's an easy way to do it besides manually entering all of the information in.

                                59 votes
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                                  under review  ·  1 comment  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                • 59 votes
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                                    started  ·  1 comment  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow the ability to create Friendly URLs for individual Thon pages

                                    NetCommmunity just recently fixed this problem...Sphere needs to catch up.

                                    For example, I want my "About the Event" page to be "www.domain.org/about", not "www.domain.org/faf/help/helpEventInfo.asp?ievent=1035735&lis=1&kntae1035735=5F757C8423A54040A322202B75537BB1".

                                    Doesnt the first one look a lot nicer? I think so too....

                                    57 votes
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                                      0 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Create a barcode generator that can be sent to each event registrant and scanned at entrance to events.

                                      A barcode generator would make registration for events so much easier. We would no longer have to run around with ridiculously long registration sheets or capture peoples information at the door while they impatiently wait in long lines. This feature, a barcode generator and scanner which could be purchased by blackbaud users, would serve as both a fast and easy registration method and a perfect way of recording attendance.

                                      Each participant would receive a ticket with a unique code through email at date of purchase that they would bring with them to the event. When scanned, the barcode would be…

                                      51 votes
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                                        under review  ·  4 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Make the text on the registration page editable when registration is closed.

                                        Right now the text reads as if you are no longer taking any registration, when in fact you might be taking same day registration.

                                        48 votes
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                                          6 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow Team Captains to log in and register new members of the team by a direct add as opposed to having to create a new user profile

                                          Once a Team Captain creates a team, they should be able to log in as themselves and register additional members of their team as a direct add. As it is other team members must register themselves but often people just give their names and cash to the Captain and leave it to them to create the online registration and make the payment by credit card. To do this the Captain must create a new username and password etc for the team member.

                                          44 votes
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                                            4 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
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