Blackbaud Sphere Idea Bank

How does it work?
1. Sphere users submit their ideas.
2. The community discusses and votes for ideas
3. The best ideas bubble up to the top.
4. Product Management reviews the best ideas for placement on the Sphere product road map

**Please be as descriptive as possible and tell us how the idea would benefit your organization.

**For product support and/or to log a defect please contact Blackbaud Customer Support https://www.blackbaud.com/support/support.aspx

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  1. Seperate a registration from a donation made during the registration process

    Allow it to be credited to other teams/participants.
    Also allow registrations to be turned into donations and the reverse

    336 votes
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      under review  ·  6 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
    • Sphere works in Chrome

      Sphere back end and front end should work in the Chrome browser

      294 votes
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        8 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow monthly donors to update their credit cards

        Give donors/monthly donors the ability to update their credit card information online

        202 votes
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          under review  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Sphere works in Firefox

          Sphere back end and front end should work in the Firefox browser

          189 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • End of the Year PDF receipt

            It would be nice if we could email our donors an end of the year PDF receit they could use to report on their tax returns

            184 votes
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              under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Ability to create unique email confirmations/auto response (to donation/registrations) based on defined criteria

              Merged with this several ideas about having the option to send different email confirmations. Please add your ideas on this topic by commenting

              1. Based on language preference. Allow the confirmation to be in the language preferred by the donor/registrant

              2 . Based on designation. Each donation form can have several designations that donors choose from. But the form currently has only one email confirmation that has to be generic enough to fit any designation donors had chosen. This is far from ideal so it would be good to have the ability to create an email confirmation for each designation…

              163 votes
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                under review  ·  6 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow visitors to view a list of all thon event participants rather than just being able to search for 1 individual by initial.

                Visitors to the event want to see a full listing of all participants and may end up donating to more than 1 person if they could see all the names. I like that we can click "more" in the

                151 votes
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                • update the "Email History Log" so it displays each message, the type of message sent, and the email recipient.

                  One of our Thon/FAF participants asked where in her headquarters she could look to see what e-mail messages she had sent to whom and what type of message was it: a solicitation or a thank you? She explained what it looked like in NetCommunity and I assumed Sphere would at least match, if not beat out, the functionality. So, we logged into her personal headquarters and sure enough -- nothing! We navigated to the Email Messages log that lists the messages she sent, however, it doesn't say what type of message it was and what the message was. Please change…

                  145 votes
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                    under review  ·  3 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow both individual and organization registrations and donations on FAF forms

                    Currently organizations are not able to register or make donations through FAF. A custom field must be created to track the organization name, but an individual record is then created in the CRM causing tracking, receipting, and reporting issues. In addition when this is brought into Raiser's Edge through the RE/Sphere Connector is does create an organization record in RE but the contact information is not brought over or linked as a relationship to the organization.

                    145 votes
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                      under review  ·  6 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                    • Include functionality to allow users to donate the transaction fees in addition to their gift.

                      A competitor's product allows donors to add on to their donation the amount of the credit card and processing fees - it increases giving and allows us to lower our costs.

                      140 votes
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                        1 comment  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow us to edit the Send time on email campaigns

                        Right now when you schedule a mailing, it locks in. If you want to delay it, you can't - you have to recreate it. This is laborious (especially if you have tracking set up). We should be able to alter the send time leading up to the actual send within a reasonable window. We should also have a CANCEL failsafe button.

                        127 votes
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                          not in the 18 month road map plan  ·  2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
                        • 125 votes
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                            under review  ·  2 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                          • 105 votes
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                              not in the 18 month road map plan  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Create a toggle for donors that are companies, so they are not required to enter a contact first and last name

                              Right now, when companies make an online donation, the Kintera site requires they fill out first and last name contact info which causes confusion. Plus, when the receipt is issued, the individual's name appears on the receipt when it is a company donation.

                              Please see the below link. Run for the Cure has a toggle on their donor information section that changes the info boxes based on whether the donor is an individual or a company. This sort of feature would be most helpful.

                              https://secure3.convio.net/cbcf/site/Donation2?idb=511732576&df_id=1605&1605.donation=form1&FR_ID=1400&PROXY_ID=1733195&PROXY_TYPE=20&JServSessionIdr004=besn7mdgn4.app339a

                              102 votes
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                                5 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow a way to enter multiple event dates for events

                                Some of our events that cover large areas have multiple event sites with multiple event dates. It would be great if BB could add fields or a way to designate that the event has multiple event dates and what those event dates are, along with the location. More and more of our large events are having multiple event dates and locations. It would be great to be able to indicate this in Blackbaud.

                                95 votes
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                                  5 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                • Allow Photo/Video saving used in prior years

                                  Find a way to save the photos/images that people download for their personal pages so it is easier for them to set up their pages the following year

                                  94 votes
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                                    under review  ·  2 comments  ·  Friends Asking Friends  ·  Flag idea as inappropriate…  ·  Admin →
                                  • provide an option for no tax receipt

                                    Participants do group fundraising and then put their share of the dollars raised on their page or it all goes on the team page - this type of fundriasing does not meet CRA guidelines for a tax receipt so the option is needed.

                                    92 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Reports should be able to extract all fields

                                      EVERYTHING you capture in a Registration Form should be able to be reported on. If it wasn't important data, we wouldn't ask registrants for it in the first place. It is very frustrating to find (after you have configured the entire event) that you can't report on what you collect.

                                      87 votes
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                                        2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 81 votes
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                                          10 comments  ·  Usability Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Make onscreen confirmation messages editable

                                          It's great to be able to edit confirmation emails through Advanced Confirmation, but it would be helpful to be able to edit the onscreen confirmation that donors/participants receive once they submit the form.

                                          81 votes
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                                            2 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
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